Frequently Asked Questions
AUS BD Shop is an e-commerce platform based in Bangladesh that offers a wide range of products, including baby food, baby clothing, and adult clothing. We aim to provide high-quality products at competitive prices.
To place an order:
- Browse our website and add items to your cart.
- Once you’ve selected your products, proceed to checkout.
- Enter your shipping and payment details.
- Confirm your order, and you will receive an order confirmation email.
We offer a wide range of baby, kids, and maternity products, including clothing, gear, toys, and accessories.
We are proudly based in Sydney, Australia, but we ship our products exclusively to Bangladesh.
Yes, we provide translation and localization services to ensure a seamless shopping experience for our Bangladeshi customers.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.
Currently, we only ship to Bangladesh.
Simply create an account on our website, browse our products, and add your desired items to the cart. Proceed to checkout and follow the instructions to complete your purchase.
Absolutely! Our live chat support is available 24×7 to assist you with any queries or concerns in real-time.
We accept cash on delivery as the sole payment method for all orders.
Inspect upon delivery: Check the product in front of the delivery person.
Complaints: No complaints accepted after the delivery person leaves.
Defects: If defective, send a photo to our inbox immediately
Once an order is placed, it cannot be changed or canceled. Please ensure all details are correct before finalizing your purchase.
We are committed to protecting your privacy. You can read our full privacy policy on our website for details on how we handle your information.
